Second step comments.....

Thought Stephen Abram had good insights....a little distracting watching the video in spurts and starts!! I know that many of the library patrons we serve will not get into this much innovation but, I know too, that the next generation of library patrons will probably expect it! So, we continue to serve those who have long been faithful library users, those who just want help finding what they came it for and looking ahead to creating a place where the savvy next generation will come and find that we've kept pace......